Job Title : Apprentice 1st Line Support Engineer
Employer : I-Dash
Location : St Neots, Cambridgeshire, PE19 8EL
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : Computing
Vacancy Reference : VAC-00141
Brief Description : 1st Line Support Engineer
Qualifications Required : GCSE English and Maths C (4) or above.
Vacancy Detail : Dealing with client’s issues, solving technical problems on Physical and Virtual Servers, PCs and VoIP systems. Also, helping other team members with projects, system rollouts, site visits, maintenance tasks, 365 & cloud migrations and more.
Number of Positions Available : 1
Working Week : 37.5
Salary : £250.00 Per Week
Application Deadline Date : 25/01/2019
Possible Start Date : 22/01/2019
Personal Qualities : • Hardware and software experience / knowledge
• Problem solving skills
• A passion for technology, with a keenness to learn new skills and progress your career
• Excellent communicational skills
Skills Required : • Microsoft or other industry qualifications are an advantage but not essential as training and opportunity to take these qualifications will be available.
• Previous experience desirable.
Future Prospects : On completion of Level 3, the successful candidate with be offered continued employment.
Training to be Provided : Knowledge
•Knowing Your Customers
•Understanding the Organisation
•Meeting Regulations and Legislation
•Systems and Resources
•Product and Service Knowledge
•Dealing with Customer Conflict and Challenge
•Being Open to Feedback
•Equality – Treating all Customers as Individuals
•Presentation – Dress Code, Professional Language
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