Job Title : Customer Service Apprentice
Employer : Trust Nurse Services
Location : Stevenage , Hertfordshire, SG1 2DX
Position Type : Apprenticeship
Apprenticeship : Intermediate Level Apprenticeship
Sector : Admin/ Office/ Sales
Vacancy Reference : VAC-00111
Brief Description : A great opportunity to join the bookings team at a well-established company within an ever-evolving industry.
Qualifications Required : The ideal candidate will have A – C grades in GCSE Maths & English (or equivalent).
Vacancy Detail : The role of the bookings team is to communicate daily with our team of nurses ensuring that maximum availability is obtained, and individuals are allocated to appropriate bookings.
Communication skills are essential for this role along with the ability to offer excellent customer service to our candidates & candidates building strong working relationships
Number of Positions Available : 1
Working Week : Monday- Friday 7.30am-5.00pm
Salary : £157.25 Per Week
Application Deadline Date : 06/06/2018
Possible Start Date : 12/06/2018
Personal Qualities : • Proactive and self-motivated
• Eager to learn about the property management industry
• Reliable and punctual
• Highly organised
• Able to keep people up to date
• Friendly but professional
• Confident in handling complaints
Skills Required : • The ability to use Microsoft Word, Excel and Outlook to a good, basic standard
• Excellent written and verbal communication
• Confident telephone manner
• Customer service skills
• Excellent organisational skills
• Strong team player but also able to work independently using own initiative
• Able to produce clear, accurate documentation
• Being self-driven & proactive is an essential skill
Future Prospects : On completion of Level 2 and 3, the successful candidate with be offered continued employer.
Training to be Provided : Level 2&3 Customer Service Apprenticeship
Microsoft Office Specialist (MOS)
Programme to include 20% off the job training
On the job training will be given to support specifics
Functional Skills in Maths and English*
Things to consider : Working hours may need to be flexible and at times you will be required to attend site visits with your line manager.
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